Returns & Exchanges
At ARQS, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. If your fit isn't perfect, we are committed to making it right through a simple exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the original items with all tags attached into the original shipping mailer or a secure box, ensuring the garment is folded neatly.
Attach the Label
Download and print your prepaid shipping label from your email, then securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing